Privacy Policy | Live Oak Roofing Co.

Last updated: JAN 2026

Information we collect

When you submit a form, take the Roof Health Quiz or call us, we collect the information you provide, such as your name, phone number, email, property address or ZIP code, the service you need and your quiz answers. Our website also collects standard technical data such as IP address, browser type and pages visited through cookies and analytics tools.

How we use it

To respond to your request, schedule inspections and provide estimates
To call or text you about your request, including with automated technology and AI-assisted calls, when you have given consent
To send your voucher and appointment reminders
To improve our website and services

Sharing

We share your information with our Georgia-licensed contractor partner and roofing crews to perform the work you request, and with service providers that operate our phone, CRM, scheduling and financing tools. When you request financing, your information is shared with our lending partner to process your application. We do not sell your personal information. We do not share mobile numbers or SMS consent with third parties for their own marketing.

Calls and text messages

If you consent, we may contact you by phone and text, including with automated technology and AI-assisted calls. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. Consent is not a condition of purchase.

Call recording

Calls may be recorded for quality and scheduling purposes. Our phone line may be answered by a virtual assistant.

Your choices

You can ask us to access, correct or delete your information, or stop contacting you, by calling (912) 999-0506.

Security

We use reasonable safeguards to protect your information, but no system is completely secure.

Changes

We may update this policy. The date above shows the latest version.